TERMS and CONDITIONS:

Cancellation Policy:
1. As courtesy to your instructor and other clients who want to join our classes, please inform us at least 12 hours in advance if you need to cancel a booking.
If you need to cancel, you MUST do so in our online reservation system at least 12 hours prior to the class start time. Phone calls/emails will not be accepted.
2. Late cancellations (less than 12 hours notice) will be charged at a full session price.
* For single sessions, membership and class packs: If you cancel your reservation in our online reservation system at least 12 hours before your scheduled class, you will receive credit in your account to reschedule for a future class. If you cancel within 12 hours of the class start time or do not show up, you will forfeit the class.
3. Participants who are late will still be charged for the full session.
4. ⁠All sessions must be paid in advance and are non-transferable and non-refundable.
5. Sessions must be used within the validity period stated.
6. Prices DO NOT INCLUDE credit card fee of 3,5%.

* Class sales are final. There are no refunds.

STUDIO POLICIES & PROTOCOLS:
Please wash your hands and/or use hand sanitizer upon arrival. SURFSET NMB will have disinfectant wipes and hand sanitizer available for you to use anytime.

Clean your SurfSet board, cardio equipment and/or massage chair after every session/use with the Lysol wipes provided by us.

Bring a small workout towel and water. Bottled water is available for $2 or Gatorade for $3. Towels will not be provided and the water refill station is at the kitchen - same floor.

The studio bathroom (toilet and shower) is available to use.

Try not use cell phones during the class.

SURFSET NMB is not responsible for any personal items in the studio.

MEMBERSHIP RULES

1. There is a 3-month commitment on the client to attend the classes, not being able to cancel the membership on this period. If for some reason the client has to stop coming to classes, membership can be transferred to someone else. For medical conditions ONLY, the client can freeze the membership.
2. After 3-months, client can cancel the membership at anytime.
3. The payment will be charge every 30th of the month and sessions/credit will be available to use every 1st of the month.